Frequently asked questions
Pre-Order FAQ
โณ When will my pillow arrive?
โณ When will my pillow arrive?
Every pillow is made to order. Production starts after you place your order, and delivery takes 2โ5 weeks in total. A tracking link is emailed to you the moment your order ships.
๐งต Why does it take 2โ5 weeks?
๐งต Why does it take 2โ5 weeks?
We don't sit on warehouse stock. Your pillow is made to order after you buy it, then shipped to you. That's what pre-order means here: you're ordering it before it's made.
๐ What is the pillow designed for?
๐ What is the pillow designed for?
It's a wraparound hug pillow for the passenger seat. It supports your head, shoulders and back at the same time, so you can actually rest on long rides.
๐๏ธ Can I use it at home?
๐๏ธ Can I use it at home?
Yes. It works on the couch and in bed just as well as in the car.
โ๐พ Is this a Black-owned business?
โ๐พ Is this a Black-owned business?
Yes. We're a Black-owned small business and this pillow is our first drop.
๐ What if I change my mind?
๐ What if I change my mind?
Every order is covered by a 30-Day Money-Back Guarantee from the day it arrives. If it's not everything you hoped for, contact us and we'll make it right.