Frequently asked questions

Pre-Order FAQ

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โณ When will my pillow arrive?

Every pillow is made to order. Production starts after you place your order, and delivery takes 2โ€“5 weeks in total. A tracking link is emailed to you the moment your order ships.

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๐Ÿงต Why does it take 2โ€“5 weeks?

We don't sit on warehouse stock. Your pillow is made to order after you buy it, then shipped to you. That's what pre-order means here: you're ordering it before it's made.

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๐Ÿš— What is the pillow designed for?

It's a wraparound hug pillow for the passenger seat. It supports your head, shoulders and back at the same time, so you can actually rest on long rides.

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๐Ÿ›‹๏ธ Can I use it at home?

Yes. It works on the couch and in bed just as well as in the car.

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โœŠ๐Ÿพ Is this a Black-owned business?

Yes. We're a Black-owned small business and this pillow is our first drop.

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๐Ÿ”„ What if I change my mind?

Every order is covered by a 30-Day Money-Back Guarantee from the day it arrives. If it's not everything you hoped for, contact us and we'll make it right.